Comm

For my exam

10 cards·by Actinggoddess

communication

Listening: define the five steps

Receiving: seeing and hearing

Listening: define the five steps

Attending:Invloves devoting attention to the information ou recieve

Listening: define the five steps

Understanding:invloves interpreting the meaning of anotehr person's communication by comparing newly recieved information against our past K

Listening: define the five steps

Responding:Commucating their attention and understanding to you

Listening: define the five steps

Recalling:Remebering information after you've recieved,attended to, understood & responded to it

Black Channel Cues

Verbal?Non verbal behaviors like nodding comments like "Uh-huh" "Yes"

Paraphrasing

Putting it in your own words

Content Paraphrasing

Convey's your understanding of the literal meaning of a verbal message

Feelings Parapharse

Convey's your understanding of a speakers state of mind and/or the emotions behind the words

Stgragies for recalling information

Nmemonics, Bizarreness effect