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Hospitality and Tourism
Chapter 1 HTMP textbook
8 cards·by ldonatich
7 sections
Hospitality
the friendly reception and treatment of guests or strangers
Tourism
tourist travel and services connected with it
Five categories why people travel
Visits to family & friends, Recreation, Business, Culture, Health issues
In 1907 what did E.M. Statler build?
E.M. Statler built the first modern hotel.
Who is considered the father of the modern hotel?
E.M. Statler
Lodging
to temporarily have a room in a hotel, motel, inn, bed & breakfast, or hostel
In what year did the modern history of hospitality and tourism begin?
1910
What is the basic, underlying framework or features of a system or organization
infrastructure