wokie wokie contract adherence

6 cards·by rdmart

The adherance dashboard is what

whwere do you find your work behavior and how well you upheld scheduling requrments

contract adherence equals what

what equals attendence plus compliance

what's the swap board used for

what's a tool agents aquire poste shifts or offer current shifts to fellow agents

what happens if your posted shift on swapboard i not picked up by other agent

swap board shifts must be worked by you if

By aquiring offered shift in swapboard the agent must

you must work swapboard shift if you aquire what

the default grid does what

what shows avail shifts on offer on all schedules u have to work in current week. the commited hours of each schedu are numbered+color coded