exam

what reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms

reflects the perceived fairness of an authority's decision making

the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions.

allows you to restore balance mentally, without altering your behavior in any way

reflects an energy rooted in the belief that work tasks contribute to some larger purpose.

acknowledges that motivation doesn't just depend on your own beliefs and circumstances but also on what happens to other people.

views goals as the primary drivers of the intensity and persistence of effort

cognitive process that employees go through to make choices among different voluntary responses.

strong sense of time urgency and tend to be impatient, hard-driving, competitive, controlling, aggressive, and even hostile.

refers to behaviors and thoughts that people use to manage both the stressful demands they face and the emotions associated with those stres

stressors are perceived and appraised, as well as how people respond to those perceptions and appraisals

negative consequences that occur when demands tax or exceed a peron's capacity or resources.

demands that cause people to experience stress

a psychological response to demands that possess certain stakes for the person and that taz or exceed the person's capacity or resource

workplace events can generate affective reactions that then can go on to influence work attitudes and behaviors.

states of feeling that are often intense, last for only a few minutes and are clearly directed at someone or caused by something

states of feeling that are often mild in intensity, last for and extended period of time

whether employees have strong needs for personal accomplishment or developing themselves beyond what they currently are.

the central characteristics of intrinsically satisfying jobs

argues that job satisfaction depends on whehther you perceive that your job supplies the things that you value

a pleasurable emotional state resulting from the appraisal of ones job or job experience.

employees who have direct linkages with leavers will themselves become more likely to leave.

employees link to their organiztion and communityand what they would have to sacrifice for a job change.

desire to remain a member of an organization because of a awareness of the costs associated with leaving it

desire to remain a member of an organization due to feeling of obligation

desire to remain a member of an organization due to an emotional attachment to and involvement with that organization

collecting info from anyone with firsthand knowledge about the employee's performance behaviors.

employee behavior that intentionally hinder organizational goal accomplishment.

voluntary employee activities that may or may not be rewarded but that contribute to the organization

employee behaviors that transform organizational resources into the goods or services that the organization produces

value of the set of employee behaviors that contribute, either positively or negatively to organizational goal accomplishments

involves taking data from multiple studies looking at averages and finding correlations

Methods of knowing

describes the statistical relationship between two variables

the view that what makes a resource valuable is that whether or not they are capable of creating long term profits

only one eigtth of companies are willing to do what it takes to improve their company by focusing on their employees and thus improve

a field of study devoted to understanding, explaining, ad ultimately improving the attitudes and behaviors