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tcis
3 cards·by pmoore@tcs-nyc.org
4 nonverbal techniques used in active listening
Facial expressions, use of silence, eye contact, body language
How does active listening support the student
identifies and validates feelings; reduces defensiveness; promotes change; helps
students talk rather than act out; communicates caring and
Why is facial expression and tone of voice important?
They make up most of the received communication